Micro-Certification
Engaged Communicator
The Engaged Communicator badge acknowledges advanced expertise in employing active listening techniques to engage effectively in conversations and meetings, summarize key points from interactions, ask clarifying questions, provide constructive feedback, demonstrate empathy and understanding, and apply active listening skills to foster collaboration and improve communication with stakeholders, users, and team members.
Earning Criteria
The badge holder has demonstrated mastery of the following skills:
- Summarize key points from conversations with stakeholders, users, and team members
- Ask clarifying questions to ensure complete understanding of requirements and feedback
- Provide constructive feedback and respond thoughtfully in discussions
- Demonstrate empathy and understanding in interactions with stakeholders and team members
- Apply active listening techniques to engage effectively in conversations and meetings
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Related Certifications
Active Listener Beginner
The Active Listener badge signifies mastery in the art of active listening for software developers, demonstrating the ability to effectively summarize client requirements, provide constructive feedback during code reviews, understand user needs and problems, engage in collaborative problem-solving, and communicate technical information to non-technical stakeholders with clarity and understanding.
Engaged Communicator Intermediate
The Engaged Communicator badge acknowledges advanced expertise in employing active listening techniques to engage effectively in conversations and meetings, summarize key points from interactions, ask clarifying questions, provide constructive feedback, demonstrate empathy and understanding, and apply active listening skills to foster collaboration and improve communication with stakeholders, users, and team members.
Master Collaborator Advanced
The Master Collaborator badge represents exceptional proficiency in active listening and collaboration, exceeding expectations in comprehending and responding to project requirements, feedback, and team contributions. Holders of this badge demonstrate outstanding problem-solving abilities, foster better collaboration and team dynamics, engage in focused and attentive listening during stakeholder interactions, and adapt communication style effectively for different audiences.
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